Shipping Policy
All orders are processed within 24 to 72 business hours (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped and it will include your tracking details.
📧 Contact Us: For any inquiries, reach out at support@okforpets.com
🌍 Shipping Cost: 🎉 Exciting news! We offer FREE SHIPPING on all orders, worldwide! 🌟
🕒 Shipping Times:
🇺🇸 USA: 3-7 Business days
🇨🇦 Canada: 8-15 Business Days
🇬🇧 UK: 5-12 Business Days
🇦🇺 Australia: 8-20 Business Days
🇪🇺 Europe: 8-15 Business Days
🌎 Rest of World: 8-25 Business Days
⚠️ Note: Delivery times are approximate post-dispatch and may vary due to external factors. Exact delivery dates cannot be guaranteed.
🔍 Tracking: ✅ Tracking info available after processing. 🔗 Track here: Track Order 🔍 Tracking updates may take 1-2 days.
🤷 Missing Package? If your item is missing or late (over 15 days), contact us immediately! We'll send a replacement ASAP. 📧 Email us: support@okforpets.com
🔐 Lost/Stolen Packages? OK For Pets is not liable for lost/stolen packages. If tracking shows delivery but you haven't received it:
- Contact your shipping carrier.
- File a report with local police (if suspected stolen).
- Need more help? Email us: support@okforpets.com
📦 Damaged Packages: Received a damaged product? Email us at support@okforpets.com within 30 days with proof, and choose between a free re-shipment or a refund.
❌ Order Cancellations: Cancellation only within 4 hours of purchase. We process orders quickly!
📧 Contact Us: For any inquiries, reach out at support@okforpets.com